For technical support, please email
tech.usa@tvone.com (for USA support)
tech.europe@tvone.com (for EMEA support)

FAQ    C2-2855, C2-2755 and C2-2655 Product Support and Firmware updates 13th Feb 2019 Latest release for the C2-2x55 range FW579 (including C2-2655 and C-2755) is now available: This release fixes a HDMI EDID overwrite issue. Firmware Upgrade to (579): C2-2855: c15_2855_cl01v2_579.c2 C2-2755: c15_2755_cl01v2_579.c2 C2-2655: c15_2655_cl01v2_579.c2 Release notes for 579(C2-2855, C2-2655 and C-2755): tvONE - C2-2x55 579 Firmware Release Notes.pdf CORIOcontrol Software (1.2.11.0) http://tvone.com/filestore/downloads/Setup%20CORIOcontrol%20(1.2.11.0).exe Release Notes: tvONE - CORIOcontrol Release Notes 1.2.11.0.pdf Documentation: tvONE C2-2x55 Remote Control Specification V1.4.pdf ======================================================================================== 19th July 2018 Latest release for the C2-2x55 range FW577 (including C2-2655 and C-2755) is now available: This release adds LevelB support for 3G SDI resolutions on Input only. Firmware Upgrade to (577): C2-2855: c15_2855_cl01v2.c2 C2-2755: c15_2755_cl01v2.c2 C2-2655: c15_2655_cl01v2.c2 Release notes for 577(C2-2855, C2-2655 and C-2755): C2-2x55-FW577-ReleaseNotes-17-7-18 (1).pdf CORIOcontrol Software (1.2.11.0) http://tvone.com/filestore/downloads/Setup%20CORIOcontrol%20(1.2.11.0).exe Release Notes: tvONE - CORIOcontrol Release Notes 1.2.11.0.pdf Documentation: tvONE C2-2x55 Remote Control Specification V1.4.pdf ======================================================================================== 10th November 2017 Latest release for the C2-2855 range FW574 (including C2-2655 and C-2755) is now available: Firmware Upgrade to (574): C2-2855: c15_2855_cl01v2 (1).c2 C2-2755: c15_2755_cl01v2 (1).c2 C2-2655: c15_2655_cl01v2 (1).c2 Release notes for 574(C2-2855, C2-2655 and C-2755): tvONE - C2-2x55 Firmware Release 574.pdf CORIOcontrol Software (1.2.11.0) http://tvone.com/filestore/downloads/Setup%20CORIOcontrol%20(1.2.11.0).exe Release Notes: tvONE - CORIOcontrol Release Notes 1.2.11.0.pdf Documentation: tvONE C2-2x55 Remote Control Specification V1.4.pdf ======================================================================================== 8th September 2017 Latest release for the C2-2855 range FW573 (including C2-2655 and C-2755) is now available: Removed 10/11/17 NB ======================================================================================== 16th May 2016 Latest release for the C2-2855 range (including C2-2655 and C-2755) is now available: Firmware Upgrade (548): C2-2855: c15_2855_cl01v2_548.c2 C2-2755: c15_2755_cl01v2_548.c2 C2-2655: c15_2655_cl01v2_548.c2 Release notes (C2-2855, C2-2655 and C-2755): tvONE - C2-2x55 Firmware Release Note 548 (16th May 2016).pdf CORIOcontrol Software (1.2.10.0) Available to download from http://tvone.com/FileStore/downloads/Setup%20CORIOcontrol%20(1.2.10.0).exe Release Notes: tvONE - CORIOcontrol Release Notes 1.2.10.0 (26th Apr 2016).pdf Documentation: tvONE C2-2655 Specification Sheet v1.3.pdf tvONE C2-2755 Specification Sheet v1.3.pdf tvONE C2-2855 Specification Sheet v1.4.pdf tvONE C2-2x55 User Manual V1.14.pdf tvONE C2-2x55 Quick Start Guide.pdf tvONE C2-2x55 Common Configurations Guide V1.0.1.pdf tvONE C2-2x55 Menu Option Guide V1.1.1.pdf tvONE - C2-2x55 Safety Instructions v1.10.pdf tvONE C2-2x55 Drawings.zip tvONE C2-2x55 Remote Control Specification V1.2.pdf ------------------------------------------------------------------------------------- Previous release ------------------------------------------------------------------------------------- 6th July 2015 Latest release for the C2-2855 range (including C2-2655 and C-2755) is now available: Firmware Upgrade (541): C2-2855: c15_2855_cl01v2_541.c2 C2-2755: c15_2755_cl01v2_541.c2 C2-2655: c15_2655_cl01v2_541.c2 Release notes (C2-2855, C2-2655 and C-2755): tvONE - C2-2x55 Firmware Release Note 541 (8th July 2015).pdf CORIOcontrol Software (1.2.9.5) Available to download from http://tvone.com/filestore/downloads/Setup-CORIOcontrol-(1.2.9.5).zip Release Notes: tvONE - CORIOcontrol Release Notes 1.2.9.5 (25th Jun 2015).pdf Documentation: tvONE C2-2655 Specification Sheet v1.3.pdf tvONE C2-2755 Specification Sheet v1.3.pdf tvONE C2-2855 Specification Sheet v1.4.pdf tvONE C2-2x55 User Manual V1.13.pdf tvONE C2-2x55 Quick Start Guide.pdf tvONE C2-2x55 Common Configurations Guide V1.0.1.pdf tvONE C2-2x55 Menu Option Guide V1.1.1.pdf tvONE - C2-2x55 Safety Instructions v1.10.pdf tvONE C2-2x55 Drawings.zip tvONE C2-2x55 Remote Control Specification V1.2.pdf ----------------------------------------------------------------------------- Previous releases: 24th November 2014 Latest release for the C2-2855 range (including C2-2655 and C-2755) is now available: Firmware Upgrade (517): C2-2855: c15_2855_cl01v2_517.c2 C2-2755: c15_2755_cl01v2_517.c2 C2-2655: c15_2655_cl01v2_517.c2 Release notes (C2-2855, C2-2655 and C-2755): C2-2x55 - tvOne Firmware Release Note 517 (3rd Jun 2014).pdf CORIOcontrol Software (1.2.7.0) Available to download from http://tvone.com/filestore/downloads/Setup-CORIOcontrol-(1.2.7.0).exe Release Notes: tvONE - CORIOcontrol Release Notes 1.2.7.0 (24th Nov 2014).pdf Documentation: C2-2655_spec_sheet_v1_2.pdf C2-2755_spec_sheet_v1_2.pdf C2-2855_spec_sheet_v1_3.pdf tvONE C2-2x55 User Manual V1.12.pdf tvONE C2-2x55 Quick Start Guide.pdf tvONE C2-2x55 Common Configurations Guide V1.0.1.pdf tvONE C2-2x55 Menu Option Guide V1.0.1.pdf tvONE - C2-2x55 Safety Instructions v1.10.pdf tvONE C2-2x55 Drawings.zip tvONE C2-2x55 Remote Control Specification V1.11.pdf 27th June 2014 Latest release for the C2-2855 range (including C2-2655 and C-2755) is now available: Firmware Upgrade (517): C2-2855: c15_2855_cl01v2_517.c2 C2-2755: c15_2755_cl01v2_517.c2 C2-2655: c15_2655_cl01v2_517.c2 Release notes (C2-2855, C2-2655 and C-2755): C2-2x55 - tvOne Firmware Release Note 517 (3rd Jun 2014).pdf CORIOcontrol Software (1.1.17.2) Available to download from http://tvone.com/downloads/Setup-CORIOcontrol-(1.1.17.2).zip Release Notes:tvONE CORIOcontrol Release Notes 1.1.17.2 (27th Jun 2014).pdf Documentation: C2-2655_spec_sheet_v1_2.pdf C2-2755_spec_sheet_v1_2.pdf C2-2855_spec_sheet_v1_3.pdf tvONE C2-2x55 User Manual V1.11.pdf tvONE C2-2x55 Quick Start Guide.pdf tvONE C2-2x55 Common Configurations Guide V0.0.3.pdf tvONE - C2-2x55 Safety Instructions v1.10.pdf tvONE C2-2x55 Drawings.zip tvONE C2-2x55 Remote Control Specification V1.10.pdf 28th March 2014 Firmware Upgrade (497) c15_2855_cl01v2_497.c2 C2-2855 - tvOne Firmware Release Note 497 (12th Mar 2014).pdf CORIOcontrol Software (1.0.0.0) Available to download from http://tvone.com/downloads/Setup-CORIOcontrol-(1.0.0.0).zip Release Notes:tvONE CORIOcontrol Release Notes 1.0.0.0 (25th Mar 2014).pdf Documentation tvONE C2-2855 Specification Sheet V1.0.pdf Safety Instructions.pdf tvONE C2-2855 Quick Start Guide.pdf tvONE C2-2855 User Manual V1.03.pdf C2-2855 Drawings.zip ----------------------------------------------------------------------------- Support Material F.A.Q: C2-2855 FAQ v1.0.pdf Excel Spreadsheet to aid in conversion from RGB to YUV Color space Customer YUV calculator.xls BT.601 & BT.709 Color space images showing how U & V values translate to colors Color Space images.zip High Resolution photo of the unit C2-2855_high-iso.zip AMX and Crestron modules are available for these units. In order to download these, please follow the links below; Crestron - http://tvone.com/c2-2855crestron_request.shtml AMX - http://tvone.com/c2-2855amx_request.shtml ID 284 Category C2-2655, C2-2755, and C2-2855 Date Created 16/12/2013 15:49:12 Date Updated 15/02/2019 12:58:09 Back to Search Results