Home      FAQ      Ask a Question      My Stuff      Help   
  
There is no picture on the output on my C2-4000/C2-5000/C2-7000 series unit
Question
ID
32
Category
Legacy Product FAQs
  C2-770/4000/5000 Series Universal Scaler
Date Created
05/12/2003 14:38:28
Date Updated
30/03/2015 15:05:18
There is no picture on the output on my C2-4000/C2-5000/C2-7000 series unit
Answer
If the power LED on the unit is off or red and there is nothing displayed on the LCD, then insure that the AC power cord is connected properly and the power switch is on at the AC outlet. Press the standby button on the unit to turn it on.

If the power on the unit is green and the LCD is displaying the correct text then check that the monitor output from the computer is connected at both the computer and the scaler unit.

Check that the output connector you are using from the scaler is also connected to the display equipment. Check that the target video equipment is set to the correct line input if appropriate.

Check that the device connected to the output is on and can support the resolution set in the Output image menu, ensuring that the Output image type (eg. RGBHV) is also set correctly.

If none of this works, try a firmware update.
C2-4000 & C2-5000 series firmware updates
C2-7000 Series firmware updates

Was this information helpful?
 
Back to Search Results