As from 18th December 2017, please email:
(for USA support)
(for EMEA support)
and do not use this website to submit new queries for those areas.
The LED on the Audio Switcher is not illuminated
A2 Stereo Audio Switcher
The LED on the A2-2000 Audio Switcher is not illuminated.
Check that the C2 unit feeding the A2-2000 Audio Switcher is on and its own LED is illuminated. Otherwise check that the 15D to 15D cable is connected properly.
Also, ensure you have the latest firmware - see:
C2-4000 & C2-5000 series firmware updates
C2-7000 Series firmware updates
(Version 34 required)
Back to Search Results