As from 18th December 2017, please email:
(for USA support)
(for EMEA support)
and do not use this website to submit new queries for those areas.
There aren't any audio adjustments in the C2 unit's menu
A2 Stereo Audio Switcher
There aren't any audio adjustments in the C2 unit's menu.
These only appear if the C2 unit recognizes the A2-2000 Audio Switcher as being connected. You should double-check the 15D to 15D cable connection.
Also make sure you have the latest firmware installed:
C2-4000 & C2-5000 series firmware updates
C2-7000 Series firmware updates
(At least version 34 is required)
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