PLEASE NOTE:
As from 18th December 2017, please email:
tech.usa@tvone.com (for USA support)
or tech.europe@tvone.com (for EMEA support)
and do not use this website to submit new queries for those areas.

   Home      FAQ   
  
Unit appears to be 'dead' but power light is ON
Question
ID
101
Category
General - Product Support
Date Created
11/11/2003 13:34:19
Date Updated
13/10/2005 14:22:18
Unit appears to be 'dead'- Power light on.
Answer
IF a unit is being fed an output from a laptop:
Most laptop computers should detect that our unit is connected, and output a signal on the laptop's VGA output. In some cases this does not happen, and you will have to manually tell the laptop to output a signal. Please refer to you laptop's manual on how to do this.

IF not being used with a laptop and but going via a VCR:
You must make sure that the video recorder has the right input selected. Most will default to an aerial/UHF connection, and may require having 'AV1' or 'AUX' selected before the correct input is used.

IF being connected directly to a TV:
You must make sure that the TV or video monitor has the right input selected.
Was this information helpful?
 
Back to Search Results